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SHIPPING & RETURNS

SHIPPING

Shipping starts from $9.95 Australia wide and is calculated at the checkout.

NZ shipping starts from $16.95 and is calculated at the checkout.

International shipping is available, please enquire at hello@subtlehues.com.au

Please allow up to 3 business days for your order to be packed and dispatched.

RETURN AND EXCHANGE POLICY

Change of mind - Subtle Hues offer returns for "change of mind" on your purchase if you contact us within seven days of receiving it. To receive a refund the item must be returned unused in its original condition. To request a refund please email hello@subtlehues.com.au Return postage costs are the buyers responsibility and we recommend registered post as Subtle Hues do not take responsibility for any return items lost in transit. A refund will be provided to the same card/account that the original purchase was made with. Postage costs from the original order will not be refunded.

Faulty or damaged - Please inspect your item as soon as you receive it for any faults or damages. Please contact us at hello@subtlehues.com.au within seven days of receiving your item so that we can promptly resolve the issue. Subtle Hues will not offer refunds for general "wear and tear" over time or damage caused from misuse of the item.

 

Sale items -  Subtle Hues is unable to provide returns or exchanges on any sale items unless the item is faulty or damaged. 

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